contract rejected but no refund Dear [O2 Customer Support], I hope this message finds you well. I am writing to express my extreme disappointment and frustration regarding a recent experience I had with O2. I entered into a contract for an iPhone 15 Pro Max, for which I made an advance payment of 185.99 euros. Regrettably, my contract was later rejected, and I received notification of this via email. Despite the rejection, I have not received any updates on the return process or the status of my refund. I have made several attempts to contact O2 via email, but unfortunately, I have not received any responses. This lack of communication and transparency is deeply concerning and has left me feeling helpless and dissatisfied as a customer. I kindly request your immediate attention to this matter and seek clarification on the following: The status of my refund for the advance payment made for the rejected contract. Information on the return process for the iPhone 15 Pro Max following the contract rejection. An explanatio
