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I cannot login in mein O2 app. It says that there is an error and try again later. It has been like that for 2 weeks now. I am using an O2 prepaid card.

 

Edit o2_Sven 02.04.2024/17:03: Moved thread from o2 Prepaid to English o2 Community: Mobile

do you register with your phone number?

Hello @KameraBowo123 ,

welcome to the o2 Community 💙.

You are registered for mein o2 with your phone number and have you been able to access and use the app before?

 

Kind regards, Sven

Hello @KameraBowo123 ,

welcome to the o2 Community 💙.

You are registered for mein o2 with your phone number and have you been able to access and use the app before?

 

Kind regards, Sven

Yes I have registered with my phone number and I have been able to use the app before

@KameraBowo123 What an error message do you receive when trying to login into your account?

Best regards,

RhobarDerIII

Hello @KameraBowo123 🙂
But your login works successfully via the browser?

Please also feel free to answer the question from RhobarDerIII 💡

Best regards

Kathi

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