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How I can transfer my old number to the new contract with o2?


Hello! 

I've recently bought the Samsung handy on the Samsung web-site together with o2 contract. 

After a while I received the sim-card which will be activated on 18the of Apr.

I'd like to bring my current number to o2 (switch from my current provider) and I have the 1-month freeze period, of course.

So, what should I do in other to change to o2 with my current number? How the process looks like?

 

Thanks! 

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Lösung von Bumer 8 April 2024, 17:43

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3 Antworten

On April 18th you register the temporary phone number for My o2. In the customer portal you order the porting of your phone number.

Thanks a lot! That makes sense.

Have a great day! 

Hello @Jay Branch ,

welcome to the o2 Community 💙.

As Bumer already wrote you can start the porting process from your mein o2 once the contract is activated, if you prefer a more old-fashioned way, there technically is also a form that you can fill out and send in, but I’d generally recommend doing it as described. If you have any other questions, please let us know.

 

Kind regards, Sven

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