Hello Good day, I would like some advice, recently today the O2 emailed me 109 to be paid at April 17, as I thought it was the total payment of sim card and phone, but I was shocked, as I checked it was only the sim card! Why is it I have to pay 109 euro and the Iphone 15 pro is 51 euro and it is another day and it will be total of 160 euro for a month? Is this exploitive? I want some answers, the man explained me before regarding the promo he really said 39,99 euro I will have a combo of 2 sim cards and he combined with the monthly pay of phone total of only 81 euro, I even paid 181 euro for downpayment of phone at first he said 86 and then change to 81 ONLY for a month, why is it now I have 109 euro only for sim cards? I don’t even use the O2 S mobile sim card, only the unlimited, please help me and explain if it is possible I want to cancel the other sim card I’m not using it if is not possible then I want to cancel the sim card contract and only keep the Phone! I’ve bought and had contract since March 5, Hopefully for all of your answers, Thank you in advance!
where did you sign the contracts? In the shop, by phone or online?
In the shop, I bought it in the shop, this price is too much for a month
then you have to contact the shop.
♂️
then you have to contact the shop.♂️
I will contact the shop but If they said they don’t have explanation why is it so high of paying for a month and no cancellation of sim card I will be back here, But wait thank you for your reply.
But there's nothing you can do here.
If thats so then I think theres an explanation why do I have to pay this 109 euro thing right? that is only for a sim card, he said 39,99 for combo of Unlimited sim card and o2 Mobile S, it turns out according to my rechnung double 39,99 1 from 42,99 Unlimited and then 22,99 for Mobile S, is this Unfair? The man told me just 39,99 both for a month but its 39.99 x2, I even clarified and he said yes only for a month, I got scammed! 
Hello
welcome to our o2 Community 
If you have ordered two new mobile plans, there are two times 39,99 € connection fee or Anschlusspreis. If you have agreed different in our shop I recommend you to first contact the colleagues in our shop about it.
Please get in touch here about the result of contacting the shop again if you like
Best Regards,
Gerrit
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