Hi,
I have O2 sim card and for around a week its net speed is too slow. I have checked it out and it is around 1mb/sek. Net connection is really fast in my location according to O2 location check.
Can you please have a look on that?
thanks and regards,
Hello
Could you please provide us with this information so that we can look it up for you?
Have you already used our live check, and was there anything specific displayed about your address there?
Please only enter a side street and not your direct home address (for privacy reasons).
Thank you very much 💙
Best regards
Steffen
Currently I am near Hinter str. 57072.
Hello
what kind of contract are you currently using and just to be sure, if you can have you also already tried a different smartphone?
Kind regards, Sven
Unlimited Smart Online.
I tried but the net speed is still slow.
Hello
Your SIM card should actually connect to the station at "Lämmergasse".
The station also showed me that there was increased volume in the LTE area a few days ago, but the last two days have looked very good again.
Can you confirm here that your speed has normalized at your address again in the last two days?
Best regards
Steffen
Hello Steffen,
Can you please help me? I have the same issue. I have O2 Mobile Unlimited Max Online but my internet speed is very slow around 1 to 1.3 mbps. The street behind me is “Kelterstr.”. I live in Gemmingen (PLZ:75050).
Best regards,
Gourab
Hello
welcome to our o2 community 🙂
That is a very low speed, especially for the Unlimited Max.
We do have an issue near your address, as one station reports limitation, which can be a network fault or an overload in that area. You can check and report this via our Live-check.
Best Regards,
Gerrit
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