O2 - Extremely irritated by poor quality of service (LTE/5G) Good evening, I am writing here as I have officially had enough of the poor connection quality with o2 mobile internet. My current plan is - o2 Free Unlimited Smart - which, I pay for on time, every single month. Without question. As of the past 4 months or so, perhaps longer - I have experienced every single day while at work, inside OR outside of the building - extremely slow - less than 1mb connection, constant connection drop outs, disconnects and of course - for some hours, absolutely no connection whatsoever. Thinking originally it was my telephone, I upgraded from an iPhone 11 Pro to a Samsung S22 Ultra, and the issue persists. All of my colleagues, who also use O2 have the same issue. Right down to the letter. I have reported the issue to O2, dozens of times - throughout the time, noting that the connection issue is still present - but instead, I am told on the service checker page “There is no issue.” This, is a lie. And it’s downright rude and unfair to paying customers, who
