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O2 homespot sim card mobilfunknummer


Hi, I have an O2 homespot contract and would like to register it in meinO2 app in order for me to access my bill informations, but upon registering it seems that I need to enter the mobilfunknummer which I can't find in the simcard package, there's only Simkartenummer. Is there a possible way to know what my mobilfunknummer of my homespot sim card?

 

Thank you and hoping to get some answers.

Lösung von o2_Matea

Hey @Ehdwow ,
I came up with a few ideas of how to find the number of your o2 homespot🙂
1. Check your Mails/ Spam for your contract documents. You should find your number there. 
2. Have you received any bills yet? Your number is listet on your bill.
3. You can put the SIM card of your homespot into a mobile Pohne and call a friend.
The number that apears on your freinds display, is the number you are looking for.
Please get back to us for an update on finding your number or weather you need further support.
Best, Matea

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11 Antworten

  • 0 Antworten
  • 28. Januar 2023

Hi!

 

You should have received the number via SMS / email after activating the sim card.


  • Autor
  • Neuling
  • 10 Antworten
  • 29. Januar 2023

Thank you for the response.

I checked my inbox in o2.spot but I didn't received the number unfortunately.


o2_Flo
  • Team
  • 13177 Antworten
  • 6. Februar 2023

Hey @Ehdwow,

Have you already logged into  mein o2 and looked there :)? 

Greetings,
Flo


  • Autor
  • Neuling
  • 10 Antworten
  • 8. Februar 2023

Hi @o2_Flo , that's the problem, because I can't register the simcard number in meinO2 app because I don't know the mobilfunknummer of my o2homespot Sim Card. That’s why I’m asking, how to retrieve the mobilfunknummer. So that, I could register it in meinO2 app and have access with the services.

I hope you could help me😊


o2_Sven
  • Moderator
  • 15517 Antworten
  • 8. Februar 2023

Hello @Ehdwow ,

if you have one of the newer my Home LTE contracts, then you should also be able to register it with the “landline” number of the contract. Though I’d assume that you also do not know this one?

 

Kind regards, Sven


  • Autor
  • Neuling
  • 10 Antworten
  • 8. Februar 2023

@o2_Sven 

yes, i also don’t know that. But, what i have here is the O2 router homeSpot 2. I think it's not the same with the new my Home LTE. So, what should I do.?


o2_Matea
  • Team
  • 2214 Antworten
  • Lösung
  • 9. Februar 2023

Hey @Ehdwow ,
I came up with a few ideas of how to find the number of your o2 homespot🙂
1. Check your Mails/ Spam for your contract documents. You should find your number there. 
2. Have you received any bills yet? Your number is listet on your bill.
3. You can put the SIM card of your homespot into a mobile Pohne and call a friend.
The number that apears on your freinds display, is the number you are looking for.
Please get back to us for an update on finding your number or weather you need further support.
Best, Matea


  • Autor
  • Neuling
  • 10 Antworten
  • 9. Februar 2023

@o2_Matea 

hi, thank you so much for the ideas. I will try these and let you know if that works. 😊


o2_Matea
  • Team
  • 2214 Antworten
  • 9. Februar 2023

@Ehdwow , I’ll keep my fingers crossed for you 🙂


  • Autor
  • Neuling
  • 10 Antworten
  • 17. Februar 2023

Thank you everyone for the suggestions. I already know my number🙏🙏🙏

case closed🥰🥰🥰


o2_Matea
  • Team
  • 2214 Antworten
  • 21. Februar 2023

Hey @Ehdwow ,
we are so happy that we could help 🙂💙


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