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Customer number


Hi there,

I would like to terminate my postpaid contract but I am not able to find the customer number. If someone can help it would be great. Thank you

 

Kinds Regards,

Khan

o2_Antje: Moved from Mobilfunk to English Community / 05.02.23 / 15:38 Uhr

Lösung von o2_Ines

Hello @Muhammad Abdullah, welcome at our Community. 😀 It´s a pity, that you want to cancel. Can we do something for you to stay with us?

You can find your customer number at your invoice and in “Mein o2” an the “Meino2” App if you are already registered there. But the customer number is not really neccessary for the cancellation.

Please have a look at this link: Kündigung

Kind regards, Ines.

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o2_Ines
  • Moderatorin
  • 5470 Antworten
  • Lösung
  • 5. Februar 2023

Hello @Muhammad Abdullah, welcome at our Community. 😀 It´s a pity, that you want to cancel. Can we do something for you to stay with us?

You can find your customer number at your invoice and in “Mein o2” an the “Meino2” App if you are already registered there. But the customer number is not really neccessary for the cancellation.

Please have a look at this link: Kündigung

Kind regards, Ines.


Thank you for your kind answer. I have found my customer number. Thank you

Kinds Regards

Khan


o2_Matze
  • Moderator
  • 21925 Antworten
  • 5. Februar 2023

@Muhammad Abdullah My colleague Ines has already left the office and is in a well-deserved break, but I will gladly pass on your kind words to her.

Best Regards Matze 


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