Hi
I have a question about placing an order for an apple smart phone. I already made a contract with o2 for my current sim card, but when I want to order an apple phone you reject my request because you want me to buy a new traiff with the smart phone!! I want to know if there is any way to order it without buy a new traiff??
16.04.2024 10:33 o2_Katja: verschoben aus Mobilfunkvertrag
Hello
welcome to our o2 community 🙂
That is unfortunate, that you order has been rejected. Did you receive an e-Mail informing you about the rejection? If so, there should be an address included where you can request an explanation of the reasons for the rejection.
Regards,
Gerrit
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