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ACTIVER PHONE NUMBER SYSTEM STOP TO WORKING

  • March 12, 2024
  • 8 Antworten
  • 68 Aufrufe
Z
Besucher:in

I change the new SIM CARD, and want to make it to  activetie,but I call the phone number 08006699977, it is always to tell me system wrong, I goto the shop of O2, he told me, the card is not sale by his shop, he could not help me to make active,so how to make the card to active and use it?

Edit o2_Cora 19.03.24: Post moved from → O₂ SIM-Karte: Bestellung & Aktivierung

Lösung von o2_Kathi

Hello @ZHENYUJI 🙂 

Oh okay, so it's about a SIM card exchange that you received in 2022?

It will be too old and we will no longer be able to exchange it in our system.

Therefore you can no longer activate it. You need a new SIM card to exchange.

Best regards

Kathi 🌞

 

8 Antworten

Bumer
Legende
  • BumerLegende
  • March 12, 2024

@ZHENYUJI 

Is it a new contract or a replacement card?

o2_Steffen
o2_Steffen
  • o2_SteffenTeam
  • Team
  • March 14, 2024

Hello and welcome to the community @ZHENYUJI. 💙

Could you please answer Bumer's question whether it is a prepaid SIM card or a postpaid SIM card? 👍😊

Or were you able to successfully activate this SIM card yesterday or the day before yesterday?

We would appreciate a short feedback.

Best regards

Steffen

 

Du möchtest Tester oder Testerin werden um die aktuellsten Smartphones und Gadgets unter die Lupe zu nehmen? Wir suchen dich! => https://hilfe.o2online.de/testgeraete-8
Z
Besucher:in
  • ZHENYUJI
  • Autor
  • Besucher:in
  • March 16, 2024

My card is a prepaid SIM card for many years,and change the card at 31,OCT, 2022,But still did not able to activate it to now

 

Edit o2_Kathi 28.03.24 / 15:44 Uhr Vollzitat entfernt

 

Z
Besucher:in
  • ZHENYUJI
  • Autor
  • Besucher:in
  • March 16, 2024

@Bumer 

 

Holle, Bumer,

My card is a replacement card ,and is a prepaid SIM card.

 

My card is a prepaid SIM card for many years,and change the card at 31,OCT, 2022,But still did not able to activate it to now

thanks.

Z
Besucher:in
  • ZHENYUJI
  • Autor
  • Besucher:in
  • March 16, 2024

@o2_Steffen 

Hello,

My card is a prepaid SIM card for many years,and change the card at 31,OCT, 2022,But still did not able to activate it to now.

 

Thanks

bs0
Legende
Forum|alt.badge.img+43
  • bs0Legende
  • Legende
  • March 16, 2024

You don’t need to post the same answer three times!

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Kathi
  • o2_KathiModeratorin
  • Moderatorin
  • Lösung
  • March 28, 2024

Hello @ZHENYUJI 🙂 

Oh okay, so it's about a SIM card exchange that you received in 2022?

It will be too old and we will no longer be able to exchange it in our system.

Therefore you can no longer activate it. You need a new SIM card to exchange.

Best regards

Kathi 🌞

 

Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝
o2_Kathi
  • o2_KathiModeratorin
  • Moderatorin
  • April 4, 2024

Hey @ZHENYUJI,

Has your issue been resolved in the meantime? Please give us a short feedback 🤗

Kind regards

Kathi

Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝
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