Hello, I had a 2 years contract with o2. I thought after that 2 years my tarif would completely end, but it still continues in a monthly basis (i want it to continue ) . The problem is 1 hour ago i ordered a new sim with 2 years contract because i thought i wouldnt use my current sim anymore. So can I cancel this new contract and if I cancel it do i have to pay anything?
16.04.2024 10:31 o2_Katja: verschoben aus Mobilfunkvertrag
Cancel the new contract at: widerruf@cc.o2online.de
You don't have to pay for it.
Hello
welcome to the o2 community. 😊
A revocation instruction (Widerrufsbelehrung) is attached to the order confirmation. It will explain how to cancel the new contract. You can send these to the e-mail address given by Bumer. If you cancel the contract within the 14 days, you do not have to pay anything.
Kind regards
Lea
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