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Hello, i have change my o2 tariff to 25gb €32 with €4 discount so i it says that i have to pay €28,99.

But i just received my bill that I have to pay €36, Why did it happen? why do I still have to pay €36?

 

Edit o2_Flo: Topic moved // 02.04.24

Hey @zalfaa,

Welcome to the o2 Community 💙
Have you changed your contract as part of a contract extension? If so, you may still have to pay your old contract on a pro rata basis. 

What does your bill say? Have you had a look?

Greetings,
Flo


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