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bill is. paid , still not updated on app

  • March 27, 2024
  • 4 Antworten
  • 40 Aufrufe
R
Besucher:in

Hey, I paid my mobile phone bill last month in store , it still showing up on my mobile app as unpaid , could please check ? 

 

o2_Giulia, 27.03.2024, 18:11: verschoben von Digitales Wohnzimmer zu English O₂ Community: Mobile

    4 Antworten

    Bumer
    Legende
    • BumerLegende
    • March 28, 2024

    Call 089 78 79 79 456 or

     

    o2_Sven
    • o2_SvenModerator
    • Moderator
    • March 28, 2024

    Hello @Raphael 897685 ,

    welcome to the o2 Community 💙.

    What exactly is shown in the mein o2 App, because the account itself is definitely fine on our end. We received your payment.

     

    Kind regards, Sven

    Der Wochenrückblick - https://g.o2.de/wcr
    R
    R
    Besucher:in

    The is saying that your bill of last month is ready , now checked it's written " Bezahlt " 

    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • March 29, 2024

    Hello @Raphael 897685,

    I'm glad your question could be clarified.

    If you have any further questions, please let us know.

    Best wishes and happy Easter holidays 🐰

    Giulia

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