Mistakenly clicked on contract extention.

Hello Everyone,

o2 really made crazy to be honest. I am not happy with their customer services especially German one. The last time i talked with German guy and there was nothing like he is working in call center but employee of Auslanderbehorde. “Wir müssen Deutsch Sprechen” and he just cut the call and it was rude.

coming to the main topic. I wanted to terminate my contract but i don’t know how i clicked contract extension and now there is written in status “Deine Vertragsverlängerung ist derzeit in Prüfung.” which i don’t want anymore because it is expensive. i already did online cancellation. but i don’t know if they are going to cancel it or extend it?

Thanks in Advance

Edit by o2_Steffen: Beitrag verschoben von Mobilfunk: Vertrag & Tarife zu English o2 Community: Mobile 11.04.2024/09:21