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E Coverage only Although The Map Shows There's LTE Available

  • 7. Oktober 2021
  • 1 Antwort
  • 74 Aufrufe

I have a prepaid card with O2, and although both the network coverage check and the issue check show that there is 4G available in my area, I only get an E network coverage which doesn’t open network sites. 

Edit o2_Larissa: moved to English o2 Community: Mobile

Lösung von o2_Kurt

Hi @problemswiththenetwork ,

 

could you give us more information about your cellphone and the area (ZIP Code), in which your device can’t receive LTE?

Does the LTE-connection work in other places?
 

Best regards,

Kurt

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o2_Kurt
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  • 10. Oktober 2021

Hi @problemswiththenetwork ,

 

could you give us more information about your cellphone and the area (ZIP Code), in which your device can’t receive LTE?

Does the LTE-connection work in other places?
 

Best regards,

Kurt


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