Hi there
My contract account doesn't show me how much data I have used vs available on my o2 account/app for past 2-3 months. It just shows an error message.
I previously asked for this to be fixed over the client service hotline, but it has not been fixed so far.
Can you assist with having this functionality fixed
Hello
would you mind sending us a screenshot?
The error message alone is the important part. With that, we can contact our portal department again in order to get it fixed.
Viele Grüße,
Kurt
Hi
Please see attached
Regards
Lizani
(Screenshot edited, mobile number removed, o2 Michi)
Hi 
sorry for the delayed answer. Can you access the data usage now or is it still not available? Does it work within our “Mein o2 App”?
Best regards,
Michi
Hi Michi
No, still showing errors. I logged into the website as well as the app- screenshot below of errors.
Hi, mein O2 app doesn’t show data consumed and I have deleted and reinstalled it but same issue. Would you please check.
Edit by o2_Andrea: Rufnummer entfernt
Dear
welcome to our community. 
Please be careful not to post any personal information. This is a public forum and everyone can see them. I have removed your phone number from the screenshots once.
We had a few restrictions at the weekend. Is the display working again in the meantime?
Kind regards,
Andrea
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