problem

hello 

are you kidding O2 ... I have a bills for December ( 62 Euro ) and it's must be (30 Euro) and the last month it was ( 190 Euro )  and you said to me that you will block the third Partner companies and contact with them and get my money back 

I didn't get my money and they still taking money through your bills 

I need a solution now !!! 

it's not my problem it's yours because someone take money through your Bill's from my account where is the fucking security of being costumer with you !!!!!