Hi O2_Sven. I have a monthly prepaid plan that gets auto-paid every month. My spouse does too. My voicemail is not setup (her’s is). I get a message that says I need to load-up more on my prepaid card to use voicemail. Why is that? Can I have someone setup my voicemail for me? thanks!
o2_Giulia, 15.01.2023, 19:17: moved to new thread from
Oh...my number is 017XXXXX
o2_Giulia, 15.01.2023, 19:17: moved to new thread from
personal data removed
Hi
It's great that you're writing to us about your enquiry regarding your voice box. 
I would be happy to take a look at your settings. What kind of smartphone do you use? iOS or Android?
vg
Michael
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
