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to deactivate O2 my prepaid data pack L


Hallo O2 community,

I accidentally activated O2 prepaid data pack L.i would like to withdraw it.i got a email ,in it's said that it is possible to withdraw within 14 days.please consider my request.

Edit o2_Bianca: Moved from o2 Prepaid to English o2 Community mobile

4 Antworten

  • Autor
  • Neuling
  • 5 Antworten
  • 15. Februar 2023

Please deactivate O2 my prepaid data pack L.


0179LoopUP
Star
  • Star
  • 3327 Antworten
  • 16. Februar 2023

@Bismi Good morning, yes it is correct the pack can be revoked.

Please be patient until an o2 mode reports here.

However, this can take a few days. You can also revoke the pack by email to widerruf@cc.o2online.de you will then receive feedback by email.


  • Autor
  • Neuling
  • 5 Antworten
  • 16. Februar 2023
0179LoopUP schrieb:

@Bismi Good morning, yes it is correct the pack can be revoked.

Please be patient until an o2 mode reports here.

However, this can take a few days. You can also revoke the pack by email to widerruf@cc.o2online.de you will then receive feedback by email.

Thank you so much.for your message.


o2_Micha
  • Moderator
  • 9874 Antworten
  • 19. Februar 2023

Hi @Bismi ,
thanks for writing here in our community. 😊
Where you able to deactivate and withdraw the l package? Or do you still need any further support? 

kindly regards 
Michael


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