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I have ordered phone without contract last November 30, 2023 but I haven’t received the 2nd email yet until now. Why is that?

Edit 05.12.2023 10:011 o2_Katja: verschoben aus Mobilfunkvertrag

Maybe something ended up in your spam folder?

But anyway ...
It may also be that your credit check has not yet been completed. This can sometimes take a while.


I'm just wondering whether credit check is the correct English word … 😆

Unfortunately, there’s nothing in my spam folder😑 Yes, credit check is the correct english word😊 

Hey @Genn,

If I see this correctly, the mail should have reached you by now? :) 

Greetings,
Flo

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