second email did not receive

I have ordered phone without contract last November 30, 2023 but I haven’t received the 2nd email yet until now. Why is that?

Edit 05.12.2023 10:011 o2_Katja: verschoben aus Mobilfunkvertrag

Lösung von o2_Flo

Hey @Genn,

If I see this correctly, the mail should have reached you by now? :)

Greetings,
Flo

+22

Maybe something ended up in your spam folder?

But anyway ...
It may also be that your credit check has not yet been completed. This can sometimes take a while.

I'm just wondering whether credit check is the correct English word … 😆

Unfortunately, there’s nothing in my spam folder😑 Yes, credit check is the correct english word😊

Hey @Genn,

If I see this correctly, the mail should have reached you by now? :)

Greetings,
Flo

Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo

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