Good day!
Could you please release my phone number for porting to the other mobile provider? Since mobile app has been updated I can't find where to do it myself.
Do I need to have some money on my balance to make porting action successful?
Best regards
Hello
It's actually not possible via meino2. Please call the english speaking hotline tomorrow :
Our English-speaking postpaid and landline support for you. We are happy to assist you.
Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays
The porting is free 
Hello
I see that Bollermann has already given you the right hint 
Number porting is free of charge. Have you already contacted our English hotline and apply for number porting?
Best regards
Cora
Thank you for your quick responses.
I called the number, but is is a number for people on contract. But I have a prepaid number. So kind person on the other side gave me other number to call.
017688855282 This one.
Unfortunately they don't speak any English.
Is there any other way to resolve my question?
With best regards
Hello
in this case, please contact our prepaid chat, as mentioned by Bumer. If you haven´t already done this ;)
Please let us know afterwards, if everything went well with the number release 
Best regards
Cora
Thank you for your help everyone. The question has been resolved.
Best regards
Thank you for your feedback 
I'm glad that the chat has clarified your request If you have any further questions, please let us know at any time.
Best regards
Cora
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