Release phone number for porting to other mobile provider

Hello @Vit13571 

It's actually not possible via meino2. Please call the english speaking hotline tomorrow : 

Our English-speaking postpaid and landline support for you. We are happy to assist you.

089 66 66 30 08 1

Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays

The porting is free 👍🏻

Hello @Vit13571, 

I see that Bollermann has already given you the right hint :) Number porting is free of charge. Have you already contacted our English hotline and apply for number porting? 

Best regards
Cora

Thank you for your quick responses.

I called the number, but is is a number for people on contract. But I have a prepaid number. So kind person on the other side gave me other number to call.

017688855282 This one.

Unfortunately they don't speak any English. 

Is there any other way to resolve my question?

With best regards 

Hello @Vit13571, 

in this case, please contact our prepaid chat, as mentioned by Bumer. If you haven´t already done this ;) 

Please let us know afterwards, if everything went well with the number release 🤗

Best regards
Cora

Thank you for your help everyone. The question has been resolved.

Best regards 

Thank you for your feedback @Vit13571 😀 I'm glad that the chat has clarified your request :) If you have any further questions, please let us know at any time.

Best regards
Cora