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O2 Web Site Technical Issues Loading Data.

vor 2 Jahren
21 September 2021
5 Antworten
71 Aufrufe

justcrosby
9 Antworten

There has been a long standing issues ( well over two months ) where some very important data can not be loaded in the web page. No matter what web browser is used.

When will the problem be solved ?

The error message reads

“Aus technischen Gründen können Ihre Daten derzeit nicht vollständig geladen werden. Bitte versuchen Sie es zu einem späteren Zeitpunkt erneut “

“For technical reasons, your data cannot currently be fully loaded. Please try again at a later time.”

icon

Lösung von o2_Tobias 23 September 2021, 13:07

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5 Antworten

Hi @justcrosby,
did you register your phone number online? Because there is no contract associated with your forum account.
Kind regards
Larissa

Hi @justcrosby,
did you register your phone number online? Because there is no contract associated with your forum account.

My account has now been updated hopefully you can now see my contract ?

I didn't realize I had to register the handy separately under “ My Handy “ from my LTE Data Contract. All data is visible for My handy no problems.

Attempted registration for O2 my Home M results in Error “ All ready registered please log in. That I can do no problem.

However on the account page for O2 my Home M data is still missing Aus technischen Gründen können Ihre Daten derzeit nicht vollständig geladen werden. Bitte versuchen Sie es zu einem späteren Zeitpunkt erneut.

Please advise further.

Hi @justcrosby,

thanks for your reply.

Do I understand you correctly that after you log-in with your mobile phone number you get the error-message that you mentioned?

Please find here all instructions how to sign up for “Mein o2”:

I hope that the instructions are helpful for you.

Loving greetings,

Tobias

Can a employee from O2 send me a personal message I want to send you screen shots these contains private account information I do have a customer PIN . Naturally once you contact me I will provide the PIN and add further information.

I look forward to hearing from you.

Colin

o2_Tobias
11654 Antworten
vor 2 Jahren
23 September 2021
Lösung

Hi @justcrosby,

please be aware that this is a public community. Therefore, we switch to private message only in some rare cases.

As you cannot send us a screenshot in the private messages, just do it here, but because of data security reasons please delete personal details before.

Loving greetings,

Tobias

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