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I have a question for the O2 team. Is your Meine O2 app developed “ In House “ ( On site )

Many none German speakers has problems with the language of the Meine O2 app. If your app is in house can I forward a request  for additional language options in the Meine O2 app.?

I still believe to this day the way forward is to have language options across the all the O2 customer facing solutions. Examples:  Website, App, Telephone.

I’m sure such options  would drive more customers to O2, Its a win solution for both parties.

With Friendly Greetings. 

Hi @justcrosby ,

 

there were several ideas and requests regarding a multi-language website and app, as well as the request for the return of the English hotline.

While the hotline has returned, the planing for the App / Website translation is still ongoing with no date set at this moment.

We’ll most likely post any news regarding a step like this in our news section:

https://hilfe.o2online.de/o2-news-3

 

Sorry, that I can’t give a any specifics about process and the progress!

Viele Grüße,
Kurt


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