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Hello,

I have a monthly prepaid phone plan and I am trying to pay for the next month of service. However, I am unable to login to Mein O2 online or on the app. On the app, it says “ein allgemeiner Fehler ist aufgetreten”. How can I fix this?

Thank you!

 

 

EDIT: verschoben von Mobilfunk: Vertrag in Englisch :Mobile     o2_Maria

Hello @jess12345, thanks for your request regarding logging in Mein o2 on our webpage or in our Mein o2 App.
Were you able to login in the meantime? Or do you still need any assistance?

kindly regards 
Michael

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