Mein O2

Hello,

I have a monthly prepaid phone plan and I am trying to pay for the next month of service. However, I am unable to login to Mein O2 online or on the app. On the app, it says “ein allgemeiner Fehler ist aufgetreten”. How can I fix this?

Thank you!

EDIT: verschoben von Mobilfunk: Vertrag in Englisch :Mobile     o2_Maria