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Dear all, I am currently outside of Germany and my phone got switched off. Upon restarting it, I was asked to enter the simcard pin so I did like I normally do. It told me that the pin is incorrect and I had to type in the PUK number. I did that and it gave me the prompt that it’s incorrect again. I have tried this a few times and I was crosschecking each time with a picture I took earlier of my pin and PUK. Any idea why this could be the case?

SIM card defekt

mobile defekt

country with countermeasures to foreign SIM cards (China etc. )

 

Thanks a lot for your help! I tried the sim card in another phone and it worked fine.

Hi @Harf,

 

nice that your sim-card works again.

 

If you have any further questions, just come back to our English community.

 

Loving greetings,

Tobias

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