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hd never it use


now I realized that why is 69.99 euros withdrawn when the subscription is fe 69.99, why is this extra hd option activated with 10 euros ?? I have never used it, please disable this option !! I don't know how this option was activated because I didn't activate it at all  

 

(Moved to our english community, o2 Michi)

Lösung von bs0

HD is a supplementary charge for hardware. Did you have a contract with a smartphone through a reseller that you extended before the 24 months were over? In that case you still have to pay for the phone until the 24 months have passed.

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bs0
Profi
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  • Profi
  • 41583 Antworten
  • Lösung
  • 8. Oktober 2021

HD is a supplementary charge for hardware. Did you have a contract with a smartphone through a reseller that you extended before the 24 months were over? In that case you still have to pay for the phone until the 24 months have passed.


o2_Manga
  • 11371 Antworten
  • 19. Oktober 2021

Hi @Katalin98 

welcome to our community. :slight_smile:

Was @bs0 right by explaining the monthly fee for your mobile phone? Could you verify it?

Greetings


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