I received a bill of 14.71 instead of 11.41 for the month of January and it says I have been charged 3.22 for Verbindungen & Services and I do not know why I have been charged this. Could you please let me know why and if this charges will incur every month?
Edit by o2_Katja: Moved to our english community
Do you have an itemised bill? If not, did you call a number abroad or a non-geographical / service number, send MMS or pay for something with your phone?
Dear
welcome to our community. 
In your itemised bill you can see which connections you were charged for. Have you had a chance to look inside?
Thank you
Kind regards,
Andrea
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