After few problems in the o2 shop I today recived an email from o2 telling me that they credited 39.99€ in my kundenkonto, they said that my satisfaction matters to o2. They gave me an account number and I tried to verify the claim but I am even unable to find my kundenkonto number, can somebody help plzzzuu
Edit by o2_Katja: Moved to our English Community
Lösung von o2_Andrea
Dear
welcome in our community. 
I just wanted to check for you, but a colleague is currently working on your data set, so I can't look. Have they been able to help you yet?
Kind regards,
Andrea
Dear
welcome in our community.
I just wanted to check for you, but a colleague is currently working on your data set, so I can't look. Have they been able to help you yet?
Kind regards,
Andrea
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