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contract termination


Hi there, 

I was using a sim card which was registered under the name of my husband till 30.11.2019. we got the contract terminated early this year and we received a confirmation mail from you stating that the contract end date is 30.11.2019. But I could see the sim card is still active and I don't expect another bill for the month of December. Could you please help me with this query?

 

Best regards

Kausi


2 Antworten

@o2_Tobias 

Good morning Tobias,

Could you please help me with the problem mentioned above ?

Best regards

Kausi

 

 

Hello @Kausi ,

 

I just sent you a private message (from “o2 Support”). :blush:

 

Best regards,

Michi

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