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Hello,

Yesterday I have sent documents about canceling my contract and today I got an e mail ‘We will of course comply with your request and have cancelled your Prescanned SIM Dummy (UDP) order with the order number ….’ Where can I check whether it is canceled or not? 

Edit o2_Bianca: Moved from Vertrag&Tarife to English o2 Community mobile

Hi @Aleynadvn ,

 

the ID and the date of the order should set it straight:

I can confirm the cancellation of the contract, which was ordered on the 09th of December, 2022 😊

Best regards,
Kurt


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