Warum O2
Warenkorb
 Service
Gelöst

Cannot access some links from LTE Router

B
Rang

I am facing an issue. I disconnected my router, went for holidays and connected it again when I was back in the new year. I couldn’t access some links over VPN. Quick google search gave me the result that the problem might be in the ipv6 address from the router. I suspect, something was changed in early December from O2 side which is causing this problem because before that it was working fine. 

Strangely, I can access those links when I use my mobile phone as hotspot .

 

I am using O2 sim in a LTE Router (TP-Link Archer MR600 AC1200 LTE Router).

icon

Lösung von o2_Andrea 8 January 2022, 12:55

Zur Antwort springen

9 Antworten

o2_Andrea
Benutzerebene 7

Dear @balochsd ,

welcome in our Community. :bouquet:

Have you already reset your router?
I'm not aware of anything having been changed on iPv6 over the Christmas period. The APN is still set to "internet"?
What exactly is the problem with iPv6?

Can you reach the links without a VPN?

Kind regards,

Andrea

Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
B
Rang

I don’t know what’s wrong. I can access the links if I use my mobile data as hotspot but not from the lte router. Even though I am using multi sim and the router has the same sim. 
Is there any way that I don’t get ipv6 but only get ipv4?

o2_Andrea
Benutzerebene 7

Dear @balochsd ,

Is it possible that certain websites are blocked in your router?

Kind regards,

Andrea

Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
B
Rang

No, nothing is blocked from the router

o2_Andrea
Benutzerebene 7

Dear @balochsd ,

if you have problems with the VPN, I can't help you there, you would have to contact the VPN provider. Since you can access the pages without a VPN, everything should be fine from our side. :confused:

Kind regards,

Andrea

Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
B
Rang

No, I cannot access the links without VPN. I can access them by changing my internet.

o2_Michi

Hi @balochsd,

is there a specific error message you get while trying to access the links or does it just not load the site?

 

Best regards,

Michi

B
Rang

It just not load the site

o2_Kurt

Hi @balochsd ,

 

we’ll gladly report this to our network department. Would you mind writing down some examples for us?

We’d need your IP, the URL of the adresses you’re trying to reach and the date/time of the last try, We’d exchange these infos via personal message,if course.

Please let us know once you’re ready, we’ll then open up the PMs for you.

Best regards,
Kurt

Signatur :)

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica