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Wifi - Getting connected without internet


Wifi - Getting connected without internet. Not getting connected to the internet. Tried switching the device on and off still same result.

Edit o2_Kathi 20.12.24 Moved from the section DSL, Kabel & Glasfaser to English o2 Community: Broadband & Landline

4 Antworten

  • Lehrling
  • 3194 Antworten
  • 20. Dezember 2024

@Sameerhbagwan Dann Störung melden 


o2_Kathi
  • Moderatorin
  • 6708 Antworten
  • 27. Dezember 2024

Good morning ​@Sameerhbagwan .
Welcome to our community 🙂

Too bad you're having problems with your connection. What type of connection are you using?
Have you reported a malfunction to us, as written by Anfänger1?
You can also test your connection with our o2 my Service app and run a test to identify any errors. If the app cannot solve the problem, you will receive a ticket number for our hotline.
Best regards

Kathi


schluej
Superstar
  • 15731 Antworten
  • 27. Dezember 2024

What kind of router?


o2_Giulia
  • Moderatorin
  • 20741 Antworten
  • 28. Dezember 2024

Hello ​@Sameerhbagwan,

Because we haven't heard from you I hope that your connection is working now and everything is OK again.

If you have any further questions, or if the problem still persists, please let us know.

Best regards

Giulia


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