Wifi - Getting connected without internet. Not getting connected to the internet. Tried switching the device on and off still same result.
Edit o2_Kathi 20.12.24 Moved from the section DSL, Kabel & Glasfaser to English o2 Community: Broadband & Landline
Good morning
Welcome to our community 
Too bad you're having problems with your connection. What type of connection are you using?
Have you reported a malfunction to us, as written by Anfänger1?
You can also test your connection with our o2 my Service app and run a test to identify any errors. If the app cannot solve the problem, you will receive a ticket number for our hotline.
Best regards
Kathi
What kind of router?
Hello
Because we haven't heard from you I hope that your connection is working now and everything is OK again.
If you have any further questions, or if the problem still persists, please let us know.
Best regards
Giulia
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