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Problem with DSL connection from 3-4 days

  • 12. Januar 2025
  • 1 Antwort
  • 9 Aufrufe
S
Neuling

Hello O2 Team,

 

I am using DSL 250 connection at home. I am doing home office 90% and without internet I can not work. From last 3-4 days I am really seeing big problems in connection. WIFI is getting disconnected suddenly which cause lot of problem during conference meetings with team and affecting daily work. Is there any specific global problem with O2 service provider.

I would really appreciate an answer from an O2 technical team.


Edit o2_Daniela: moved from DSL, Kabel & Glasfaser to English o2 Community 17.01.2025 12:37 Uhr

    1 Antwort

    o2_Ines
    • o2_InesModeratorin
    • Moderatorin
    • 5701 Antworten
    • 18. Januar 2025

    Hello ​@Surjeet Singh, welcome at our community.

    I understand very well that you need a stable connection, especially when working from home. The easiest and most convenient way to check and fix an internet or landline fault is with our O2 my Service app for your smartphone - o2 My Service App.

    Please have a look at this service. 😊

    We are happy to provide you with further support or if you have any questions.

    Kind regards, ines.

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