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O 2 My Data M Online (2021) Contract Question


@o2_Sven

 

hallo. I would like to know why the rabatt vorteile of 10 euro will be deactivated for the Rufnummer  XXXXXXXXXX? I sign the contract due to the offer that instead of paying 20 euro i will just pay 10 euro? 
 

can you please explain it to me. I think it is already a breach of contract that i sign. Since I signed for a 9.99 euros monthly and not for 19.99 euros. 
 

if it will be deactivated, then ill choose to cancel it. Could it be used as a ground?

 

Edit o2_Sven 25.01.2023/10:25: Removed personal information

Lösung von o2_Sven

Hello @Rhonzjoy ,

you cancelled your DSL contract as we both know, and this contract was the enabler for the “Kombivorteil” discount that you received on your other contracts, without the enabler no more discounts. There is no scam or anything out of the ordinary happening here, this all falls under the terms and conditions that you agreed upon.

bs0 is a respected member of the community and would have surely wanted to help you. He already was on the right track by asking if the discounts that you were receiving were “Kombivorteil”. Your response as well as posting your personal data openly here does not fit the community guidelines that you agreed to abide by when you opened your account here.

 

Kind regards, Sven

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4 Antworten

bs0
Profi
Forum|alt.badge.img+9
  • Profi
  • 42006 Antworten
  • 25. Januar 2023

Why does every text you write here assume a scam or a breach of contract?

Don't post your phone number in a public forum!

What type of discount is it? A Kombivorteil?


  • Autor
  • Neuling
  • 7 Antworten
  • 25. Januar 2023

@bs0 

 

of course i will post eveything i wanted to know in this forum. And one thing, it is indeed my info or data and NOT yours. I dont think i breach a data privacy.  And dont mandate me not to post it, i dont need to ask a permission from you! Mind your own! Sorry but not really sorry for posting it. 

 

Why i posted that I think it is a breech of contract? Simple, because i went last october to the o2 shop and and signed the contract of 9.99 euros for the data simcard. And i have the contract with me. And all of a sudden i will receive an SMS that the discount will be forfeited all of the sudden. So tell me, arent you going to react. If not, well it is you and not me.

 

 


o2_Sven
  • Moderator
  • 15517 Antworten
  • Lösung
  • 25. Januar 2023

Hello @Rhonzjoy ,

you cancelled your DSL contract as we both know, and this contract was the enabler for the “Kombivorteil” discount that you received on your other contracts, without the enabler no more discounts. There is no scam or anything out of the ordinary happening here, this all falls under the terms and conditions that you agreed upon.

bs0 is a respected member of the community and would have surely wanted to help you. He already was on the right track by asking if the discounts that you were receiving were “Kombivorteil”. Your response as well as posting your personal data openly here does not fit the community guidelines that you agreed to abide by when you opened your account here.

 

Kind regards, Sven


bs0
Profi
Forum|alt.badge.img+9
  • Profi
  • 42006 Antworten
  • 25. Januar 2023
Rhonzjoy schrieb:

@bs0

 

of course i will post eveything i wanted to know in this forum. And one thing, it is indeed my info or data and NOT yours. I dont think i breach a data privacy.  And dont mandate me not to post it, i dont need to ask a permission from you! Mind your own! Sorry but not really sorry for posting it.

You don’t need to be rude. Your response shows that you appear to have an attitude problem and that is unfortunate in a community forum.

I see that Sven has already clarified that it was not a breach of contract but a misunderstanding on your part.


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