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I tried to follow the community to port my o2 postpaid sim to o2 prepaid,i ran into this problem [screenshot attached]. any suggestion, I want to only convert it after the contract is over. thanks.

Porting from o2 postpaid to o2 prepaid is not possible, not even after the end of the contract.


Hello @Zephyr_347 ,

 

@Sächsin already described it perfectly.

You´d need to port to a different Provider, which is not Telefonica, before you can port your number back.

 

Please feel free to contact us again, if you have other questions.

 

Viele Grüße,

Kurt


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