Hi,
on 12th April 2021, I tried the top-up by bank transfer. I sent a message to the O2 number and they sent me the account details and my personal reference. I immediately transferred 10 euros to the mentioned account along with the reference number. While the amount was debited from my bank account, the top-up has not happened yet. Please advice.
Lösung von o2_Matze
Hi
Welcome to our o2 Community.
Do you still need assistance? If so we would be happy to help you here in this thread.
Best Regards Matze
P.S I've merged your first and this post for the sake of clarity
Hi,
on 12th April 2021, I tried the top-up by bank transfer. I sent a message to the O2 number and they sent me the account details and my personal reference. I immediately transferred 10 euros to the mentioned account along with the reference number. While the amount was debited from my bank account, the top-up has not happened yet. Please advice.
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