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Warum O2
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Good morning, 

I just landed in Brazil and after turning on my phone and deactivating the "plane mode" I got plenty of messages from whatsapp and instagram. 

5 minutes later I get an SMS telling me that I will be charged for every MB used and that the price is 1.49€ per MB. In 5 mins, 30MB were consumed.

I refuse to pay such an amount of money, especially when I had no chance to deactivate the roaming from my phone (the service started running automatically). Would you mind helping me with this, as I learned how it works and this situation should not repeat again? 

You can verify that I have never used roaming outside the EU before and that the SMS with the information regarding the costs were sent after I received the messages from the apps.

Thank you in advance and Merry Christmas!

Moin,

roaming will be charged in the Moment you will use it.

Turn off phone and After gestartet do not enter the PIN of the SIM.

If you have 300 Mbit/s, 30 MBit in 5 Minutes is nothing!


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