Hi, I was studying in Germany and recently got back to Brazil.
I don't want to cancel my account, only my direct debit charge. But I'm not being able to login into my account.
Could you help me?
Best regards.
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Hi!
You have a prepaid card or a postpaid contract?
You have a prepaid card or a postpaid contract?
prepaid
Did you already register your prepaid card at Mein o2?
Follow this link: https://login.o2online.de/auth/login
Click on "Jetzt registrieren"
Select "Ich bin Mobilfunk-Kunde" and click on "Weiter" to continue
Now enter your o2 Prepaid phone number and click on "Abschicken"
You will get a SMS with a temporary password
Enter the temporary password and two times a password you like to use.
Your registration is now complete.
You can make the changes here: https://www.o2online.de/ecare-prepaid/automatische-aufladung
(You can not delete your bank account details. If you like, a moderator -who has a o2 logo behind his nick- can remove your bank account details)
Remember: You must recharge your credit at least every 6 months. Otherwise your prepaid card will deactivated!
Follow this link: https://login.o2online.de/auth/login
Click on "Jetzt registrieren"
Select "Ich bin Mobilfunk-Kunde" and click on "Weiter" to continue
Now enter your o2 Prepaid phone number and click on "Abschicken"
You will get a SMS with a temporary password
Enter the temporary password and two times a password you like to use.
Your registration is now complete.
You can make the changes here: https://www.o2online.de/ecare-prepaid/automatische-aufladung
(You can not delete your bank account details. If you like, a moderator -who has a o2 logo behind his nick- can remove your bank account details)
Remember: You must recharge your credit at least every 6 months. Otherwise your prepaid card will deactivated!
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