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I lost my phone (with O2 SIM card)...

TK-produce
Neuling
Hello, sorry that I am writing in English but I felt my German is still not good enough to explain all the details.

I recently lost my mobile phone (SIM-free with O2 SIM card, O2 o with flat internet) on the D-Bahn and although I have reported the loss, I have given up on getting it back.  I was wondering whether I can block the lost SIM card and then have a new one with the same phone number sent to me?  Any instructions on what I should do would be greatly appreciated.

Lösung von andante

Hello!

 

Yes, it´s possible!

 

You can also call: 0800/ 55 222 11

 

Greatings Claudia

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    5 Antworten

    Masterryu
    Neuling
    • Masterryu
    • Neuling
    • 14 Antworten
    • 30. November 2011
    The first thing what you can do is to block your sim. Dial this number (0176 55 222) and tell them that you want to block your sim.. At the next, go to the next o2 store and ask them for a new sim. they can also activate it for you.

    i hope i could help you a litte bit :-)

    TK-produce
    Neuling
    • TK-produce
    • Autor
    • Neuling
    • 2 Antworten
    • 30. November 2011
    Thank you very much Masterryu for your reply.

    Would it be possible to get a SIM card with the same phone number as the blocked SIM?

    andante
    Superstar
    Forum|alt.badge.img+3
    • andanteSuperstar
    • Superstar
    • 11841 Antworten
    • Lösung
    • 30. November 2011
    Hello!

     

    Yes, it´s possible!

     

    You can also call: 0800/ 55 222 11

     

    Greatings Claudia

    Manche Menschen haben ein Niveau, das hat sogar im Keller Höhenangst (Martin Rassau)
    TK-produce
    Neuling
    • TK-produce
    • Autor
    • Neuling
    • 2 Antworten
    • 1. Dezember 2011
    Thank you for your help.  I managed to block my lost SIM card and order a replacement.  15 EUR is a bit expensive I thought, but I guess it is my fault I lost my phone in the first place.

    andante
    Superstar
    Forum|alt.badge.img+3
    • andanteSuperstar
    • Superstar
    • 11841 Antworten
    • 1. Dezember 2011
    Nice to read! Good luck for you!

    Manche Menschen haben ein Niveau, das hat sogar im Keller Höhenangst (Martin Rassau)
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