I want to cancel my Postpaid contract as a precautionary measure, since i no longer need postpaid connection. i want to know where can i find my contract? or where i get 4 digit personal identifiaction number since i dont remember old one.
I have already applied for termination and it would be of great help, if i get early answers.
Edit o2_Larissa: transfer to English o2 Community: Mobile
Lösung von o2_Andrea
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+4
Cancel the contract via post or fax. There you didn’t need your 4 digit number, your customer number is sufficient.
as bonus, you have proof!
It would be easy for me to do in online than post or fax
+4
Online is not possible. You could mark it, but than you have to call a German hotline and a lot of that calls get unrecognised and than you stay a year longer with your contract and have to pay for it.
Hi
is the adress in “mein o2” still correct?
If it is, we´ll gladly send you the code via letter.
Viele Grüße,
Kurt
Yes it’s correct,
just need to add
xxx
c/o xxx
Edit by o2_Andrea: Namen entfernt - Datenschutz
Dear
we can not change the adress-suffix for you. You can change your contact address yourself under My o2. Alternatively, you can add your name to your mailbox. 
I would join
Telefónica Germany GmbH & Co. OHG
Kundenbetreuung
90345 Nürnberg
Fax: 01805 571 766 (0,14 EUR/Min. aus dem dt. Festnetz, Mobilfunk max. 0,42 EUR/Min.)
Kind regards,
Andrea
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