Hi,
I was using O2 tariff the anniversary package 15GB for 14.99. It was supposed to be renewed today but in the app it says it will be cancelled. I want to keep using it. How do I do that?
Edit o2_Sven 03.12.2022/09:05: Moved thread from Mobilfunk: Vertrag&Tarife to English o2 Community: Mobile
Lösung von o2_Andrea
Dear
welcome in our community. 🎄
On November 5th the o2 My Prepaid M was extended and then unsubscribed because of ordering a diffrent pack on November 24th. Therefore on December 3rd the o2 My prepaid M was deactivated. It is not possble to revoke the birthday pack. I am sorry.
Kind regards,
Andrea
Dear
welcome in our community. 🎄
On November 5th the o2 My Prepaid M was extended and then unsubscribed because of ordering a diffrent pack on November 24th. Therefore on December 3rd the o2 My prepaid M was deactivated. It is not possble to revoke the birthday pack. I am sorry.
Kind regards,
Andrea
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