Hi, I need my phone number released for portability. I use a prepaid SIM card right now.

edit o2_Tobias: moved from Number Porting to here because of double-posting

Hi @Krazykay87, 

welcome to our English Community. Thanks for your patience. 

As I see, you were already successful to release your number for porting. Please make sure that you still have 6,65 € credit on your card for the porting-fee. 

If you still have a remaining amount after the porting, please fill out this form: return to your bank-account The remaining amount will then be transferred to your personal bank-account. 

I hope you will be successful with the porting. If you have any further questions, our community is always there to help you. 

Loving greetings,

Tobias