Dear O2,
I had activated my pre-paid in a O2 Shop, according to the documentation, around 24 hours later, an email must be sent with the confirmation of the registration of the SIM card to my email inbox. However, this has never happened. On the other side, once I want to activate the SIM card, it is said that is active, but I have no internet data.
Can anyone help me?
Best
Edit o2_Larissa: moved to English o2 Community: Mobile
Hello
As fasr as I know before a prepaid SIM card can be activated some registration and legitimation has to be done, with either by Video or by Post Ident.
Did you maybe already recieve further information via email? Please also have a look in your SPAM folder just to make sure that no information was falsely marked as unwanted mail.
Regards,
Lars
Hello
As fasr as I know before a prepaid SIM card can be activated some registration and legitimation has to be done, with either by Video or by Post Ident.
Please read the posting carefully
Dear O2,
I had activated my pre-paid in a O2 Shop,
They should check the registration again.
Hi
have you managed to get in touch with the shop or has there been any progress regarding the activation?
Best regards,
Kurt
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