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Hi. The SEPA Mandate wants to deduct money from my bank account. But I just transfer all the money in that bank account to another bank account. And I forgot to change the bank details in Mein o2 app to the other bank. So It cannot deduct the money and now, I cannot use the internet. So now how can I pay the money to O2? I really need the answers because I need to use the internet! Thank you

o2_Antje: Moved from Austausch rund um die Community to Englisch Community / 07.04.2023


2 Antworten

Benutzerebene 7

Hi @Afiq ,
welcome to our community. 😍
Thanks for sharing your request regarding your payment details with us. 
Where you able to solve your request in the meantime or do you still need further support?

kindly regards
Michael

Benutzerebene 7

Hi @Afiq ,
were you able to solve your request? Can you use all the ordered sevices? 
Please keep us informed when you need any further assistance. 😊

best regards
Michael

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