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Hello O2 Team,

I am using two O2 post paid numbers (having contract till 2025 march), I am overburden and unable to pay the huge charges on Post paid as I am barely using the services, hence to avoid my cost and burgen I want to terminate the two post paid contracts and if possible I wil migrate to pre-paid or I will move out from o2.

Please help me with this.

 

Thank you,

Jay

 

 

 

EDIT: verschoben von Mobilfunk: Vertrag in English: mobile    o2_Maria, 10.08.23, 20:01 Uhr

Migrating the numbers is no problem. 

But the contracts cannot be canceled before the end of the minimum contract period


Hello @Jay_Official ,

Welcome to the community.

Of course, your financial situation is not nice.
However, you cannot terminate your contracts prematurely.
This is only possible at the regular end of the contract.

But maybe you know someone who can take over the contracts? Then you can change the contract holder. 

Best regards,
Maria


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