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Number portability from O2 to other provider

  • 4. August 2021
  • 1 Antwort
  • 22 Aufrufe
E
Neuling

Could you please release my number. I can’t figure out how to move my number. I have the required balance on my SIM card. 

Lösung von o2_Jessica

Hello @Elnathan,

I have just released your prepaid number for porting. You should also receive a confirmation by SMS. You can now apply for porting with your new provider.
Quick question: why don't you want to continue using the o2 service?

Kind regards,
Jessica :sunflower:

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    o2_Jessica
    • o2_JessicaTeam
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    • 5. August 2021

    Hello @Elnathan,

    I have just released your prepaid number for porting. You should also receive a confirmation by SMS. You can now apply for porting with your new provider.
    Quick question: why don't you want to continue using the o2 service?

    Kind regards,
    Jessica :sunflower:

    Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!

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