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Good afternoon everyone,

 

I received my handset today with the included sim-card and confirmation email that my tarif plan is initiated but when I attempt to activate the sim-card I receive no SMS containing my phone number and password necessary to register. I have attempted to activate the sim-card five times already but still have no SMS even after requesting a new activation code be sent. 

Any help would be greatly appreciated.

Kind regards

Nick

 

Edit by o2_Katja: Verschoben in unsere Englisch Community

Hi @NicholasB,

 

welcome to the community. :smiley:

 

It seems you got the SMS info with your mobile number right after your post. The SIM has been activated. If you have further questions feel free to leave us a message here. :blush:

 

Best regards,

Michi

Hi Michi,

 

Many thanks for the speedy resolution of my query. Hope you have a great weekend.

 

Kind regards

Nick

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