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Not receiving activation SMS on brand new sim card

N
Neuling

Good afternoon everyone,

 

I received my handset today with the included sim-card and confirmation email that my tarif plan is initiated but when I attempt to activate the sim-card I receive no SMS containing my phone number and password necessary to register. I have attempted to activate the sim-card five times already but still have no SMS even after requesting a new activation code be sent. 

Any help would be greatly appreciated.

Kind regards

Nick

 

Edit by o2_Katja: Verschoben in unsere Englisch Community

Lösung von o2_Michi

Hi @NicholasB,

 

welcome to the community. :smiley:

 

It seems you got the SMS info with your mobile number right after your post. The SIM has been activated. If you have further questions feel free to leave us a message here. :blush:

 

Best regards,

Michi

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2 Antworten

o2_Michi
  • o2_MichiModerator
  • Moderator
  • 19547 Antworten
  • Lösung
  • 8. Juli 2021

Hi @NicholasB,

 

welcome to the community. :smiley:

 

It seems you got the SMS info with your mobile number right after your post. The SIM has been activated. If you have further questions feel free to leave us a message here. :blush:

 

Best regards,

Michi

N
Neuling
  • NicholasB
  • Autor
  • Neuling
  • 2 Antworten
  • 9. Juli 2021

Hi Michi,

 

Many thanks for the speedy resolution of my query. Hope you have a great weekend.

 

Kind regards

Nick

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