My mobile contract was made at mediamarkt and was confirmed at 20 eur per month including all. But i see now there is an extra charge of 49.99 eur for " Verbindungen & Services"
I am not sure why this is charged. Please can you help me.
Edit o2_Larissa: moved to English o2 Community: Mobile
Hi
I welcome you here to our English Community. Nice to meet you here. 
Of course, I understand that you are surprised about some extra charges.
Did you already check your itemized billing? Just have a look here: invoice: itemized bill
I hope this information is already of help to you.
If you have any further questions, just come back here.
Loving greetings,
Tobias
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