Hello,
I bought a data pack o2 prepaid M for 17,99€ and mistakenly canceled the package after a few seconds without using it. Now I know I can’t use the data package so could you please help me get a refund? Thank you.
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Hello
A little confusion between deactivating and unsubscribing can happen quickly. I was happy to refund you the amount. 
Kind regards, Ines.
Thank you for solving this problem! Really appreciate it
You are welcome Write us here if there is anything else we can do for youa nd feel free to take a look around our community. Yes, most of it is in German, but there are always many pictures posted in the digitales Wohnzimmer, for example.
Kind regards, Ines.
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