Hola hice un pedido de un chip y nada que me llega eso fue hace varias semanas. Ahora deseo cancelar el pedido.
Edit by o2_Manuela: Verschoben von Digitales Wohnzimmer: Der Community-Treffpunkt → English o2 Community: Mobile
Lösung von o2_Jessica
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Hello
welcome to our community! 😊
We can continue in english if that is okay with you.
Did you received a confirmation of the order via e-mail?
A cancellation can be made within 14 days after the order.
Best regards,
Manuela
Moin Moin,
Hay una guía en el siguiente enlace.
Hello
So that everyone can follow, I will translate her first contribution into English here:
“Hi, I placed an order for a chip and I have not received it for several weeks. Now I want to cancel the order.”
The information for revocation is also available in English. You can find it here:
Has everything worked so far? Were you able to cancel the contract or the order?
Kind regards
Jessica 🌷
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